What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, address, phone number for orders); payments are processed via PayPal, we don't store sensitive card details. We may also store information comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

    To provide and operate the Services;
    To provide our Users with ongoing customer assistance and technical support;
    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
    To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

carmenmartinezjover.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also use a third party widget to sell audios supplied by sellfy.com which used the PayPal payment gateway to process orders.
https://sellfy.com/privacy/

books.carmenmartinezjover.com is securely hosted on our server with SiteGround.com. Order details such as name, email, address, phone number are collected and processed via PayPal. The Order details (excluding payment details) are then passed onto Ingram (Lighting Source) to be printed and shipped.
https://www.ingramcontent.com/about/privacy-policy

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, status of orders, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Marketing Emails

We collect your name and email address if you sign up for our free audio data capture form. By using the form you give us consent to collect your data. We may send you emails of offers and products from time to time. You may unsubscribe at anytime using the unsubscribe link on the emails.

How do we use cookies and other tracking tools?

Cookies on: carmenmartinezjover.com

Listed below is the Cookie name - Purpose, Life span

svSession - Creates activities and BI, Permanent
   
hs - Security, Session
   
incap_ses_${Proxy-ID}_${Site-ID} - Security, Session
   
incap_visid_${Proxy-ID}_${Site-ID} - Security, Session
   
nlbi_{ID} - Security, Persistent cookie
   
XSRF-TOKEN - Security, Persistent cookie

smSession - Identify logged in site members, Two weeks

 

Cookies on books.carmenmartinezjover.com
 

carmenmartinezjover_session - Session Cookie, Session

 

Analytics cookies

We use Google Analytics to analyze the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: _ga, _gat, _gid.

The information generated relating to our website is used to create reports about the use of our website.

Our analytics service provider’s privacy policy is available at http://www.google.com/policies/privacy/.

How can site visitors' withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [your email]

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at http://www.carmenmartinezjover.com/contact